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Click on any of the frequently asked questions to read its answer.
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Why don't I see the Starchat 40plus Toolbar on my browser?
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How can I move the Starchat 40plus Toolbar to a different location?
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Why don't I see the Starchat 40plus Toolbar listed in the Internet Explorer toolbars list?
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Does the Starchat 40plus Toolbar conflict with my browser or other add-ons?
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I installed the new version of Microsoft Iternet Explorer 6. Why doesn't the Starchat 40plus Toolbar icon appear on my browser?
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I'm trying to uninstall the Starchat 40plus Toolbar but keep getting an error message. What should I do?
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Do I need to pay for using the Starchat 40plus Toolbar?
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When will you have the Starchat 40plus Toolbar available for other platforms?
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Do you support MSN Explorer?
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How can I contact technical support?
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| How do I uninstall the Starchat 40plus Toolbar? |
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Why don't I see the Starchat 40plus Toolbar on my browser?
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If you have installed the Starchat 40plus Toolbar and do not see the icon, or you installed a new version of Internet Explorer and the Starchat 40plus toolbar is no longer displayed, go to View > Toolbars and click on the Starchat 40plus option. If you don't see the Starchat 40plus toolbar listed, follow the instructions below.
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How can I move the Starchat 40plus Toolbar to a different location?
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Note: If you are using Internet Explorer 6.0, you must unlock the toolbars before you can move them. Right click on the toolbar and deselect the Lock the Toolbars option.
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You can change the location of the Starchat 40plus Toolbar on your browser by clicking and dragging the vertical separator bar to the left of the Starchat 40plus icon by placing the Starchat 40plus Toolbar in the desired location. This functionality enables you to place two (or more) toolbars on the same line if you want to conserve space in your browser.
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Please note that, as with all of Internet Explorer's toolbars, you can only move the Starchat 40plus Toolbar to locations on the top of your browser window. Toolbars can not be placed on the side or bottom of the browser window.
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Why don't I see the Starchat 40plus Toolbar listed in the Internet Explorer toolbars list?
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Some earlier builds of Internet Explorer 5.0 have a known problem with their toolbars. The Starchat 40plus Toolbar may be listed under the name 'Radio' (usually the second such listing). Go to View > Toolbars and click on the second Radio option.
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Does the Starchat 40plus Toolbar conflict with my browser or other add-ons?
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No, the Starchat 40plus Toolbar is designed to run without affecting any other system add-ons.
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I installed the new version of Internet Explorer (6.0).
Why doesn't the
Starchat 40plus icon appear on my browser?
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In Internet Explorer, go to View > Toolbars and check that the Starchat 40plus option is selected. If not, select it.
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I'm trying to uninstall the Starchat 40plus Toolbar but keep getting an error message. What should I do?
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Install the Starchat 40plus Toolbar again and then uninstall it.
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Do I need to pay for using the Starchat 40plus Toolbar?
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No, the Starchat 40plus Toolbar is free of charge.
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When will you have the Starchat 40plus Toolbar available for other platforms?
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We are currently looking into the feasibility of implementing the Starchat 40plus Toolbar for other platforms. Check our web site or forum for the latest updates.
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Do you support MSN Explorer?
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| At this time the Starchat 40plus Toolbar does not work with MSN Explorer.
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How can I contact technical support?
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If you are experiencing any problems or have a question about the Starchat 40plus Toolbar that is not covered in our online help then feel free to contact us.
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How do I uninstall the Starchat 40plus Toolbar?
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To uninstall the Starchat 40plus Toolbar from your Firefox browser do as follows:- Open Firefox and click on the "Tools" menu.
- Select "Extensions".
- Find Starchat 40plus in the list of installed extensions and click on it.
- Click on the "Uninstall" button.
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